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About Us Souveniles de Puerto Rico is a dream turned
into reality, is here to keep our heritage alive, and extend
it to others out of Puerto Rico and around the world.
Making A Purchase Making a purchase could not be easier.
Just browse our Catalog, and click on any items that you
wish to buy and put them into the shopping cart. After you
have finished your selection, click on "Check Out"
and you will be asked for a few details that we need to
be able to satisfy the order. We accept credit card payment.
We accept Visa, Mastercard & American Express. We do
not charge for any item until it is ready to ship. You may
send your credit card information via phone or fax. If you
don't have a Credit Card you can still order just choice
"Invoice and Pay Before Delivery" which means
place your order print it and then mail in a moneyorder
if no payment has been receive by the 7th day your order
will be automatically cancel.If you mail in a check it will
take 14 workings days until checks clears the bank.
Shipping And Handling United States Postal Service
Delivery Schedule We deliver your order right away. We will
normally take 3 to 5 days to prepare your order and ship
it out. If you want to know the status of your order email
us or phone us and we will give you a tracking number so
that you can check on your shipment.
Tax Charges For orders made from our state 6% tax is added.
All other orders are tax free and you should click the exempt
button to reduce tax to zero .
Credit Card Security We know of no documented cases of credit
card fraud using our shopping system over the Internet.
All credit card numbers are encrypted in the software when
the order is placed using 128 bit encryption. They are only
decrypted after they reach our computer. They are not held
in clear text on any web site.
Guarantee We guarantee your satisfaction. If in any case
you are not fully satisfied with your purchase, you have
10 days from the day you receive your purchase to make a
return for the total of the merchandise only not shipping
cost (NOTE) merchandise must be in good condition as it
was ship to be able to return or exchange.
Reaching Us If you need to reach us, please email us at
sales@souveniles.com,
alternatively, you can call us. Our store phone number is
954-967-9467 or you can fax us at 954-894-4449. You can
also reach us by mail at Souveniles De Puerto Rico 5925
Johnson Street, Hollywood, Florida 33021. Our New Free Toll
Free Number 1-866-PR COQUI(772-6784)
Privacy Policy Souveniles de Puerto Rico does not disclose
buyers information to third parties. Cookies are used on
this shopping site, but only to keep track of the contents
of your shopping cart once you have selected an item.
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